• Welcome

Thank you for your interest in Tuulikki Titine products. This page will provide you with the necessary information to finalise your purchase with us. All works are made by hand and packed with care. We hope you will enjoy them as much as we have loved making them.

  • Shipping

We will ship your order with Australia Post within three business days of your purchase. We will notify you by email when we have posted your parcel.

Orders will be sent with regular post. If you would like to register or insure your parcel please contact us; we will arrange this for an additional cost.

Some ceramic pieces incur extremely high international shipping costs because of their heavy nature, we have decided to not sell these works internationally. However, in case you have fallen madly in love with a piece we are happy to provide you with a personalised shipping quote. 

Delivery time within Australia: 3-4 business days.  International: 4-14 business days.

Tuulikki Titine is not responsible for any international customs fees incurred.

  • Returns

All sales are final. We like you to be happy with your purchase. In case you find there is a problem with your order please send us an email: tuulikki-titine@hotmail.com and we will try to find a solution.

  • Lost or damaged items

Only sign off for delivery after you have done an inspection of the parcel to make sure it has arrived undamaged. Any insurance claim is voided after a signature is received.

If a work has arrived  damaged, retain all original packaging, document the damage when possible with photos and contact us immediately.

Tuulikki Titine can not take responsibility for any lost, broken or stolen parcels not sent via Registered Post and/or insured to the total value or signed for as received in good order. 

  • Payment

We use PayPal for payments. We accept Visa, MasterCard, American Express, Discover or regular account payments all through PayPal.

  • Currency

All prices are in Australian Dollars (AUD). Please google 'money converter' if you would like to have a better idea about the price in your own currency.